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The Sigfox US Support Team provides exceptional Customer and Technical Support to our customers and partners through our extensive Sigfox industry knowledge experts.

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Here you will find answers to many questions you may have about Sigfox and Sigfox Technology.

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Device Management

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Use the menu tabs on the left to browse our knowledge base. Here you will find a wealth of Sigfox information and how-tos

  1. A device wakkes up and emits a message 
  2. Multiple Base Station in the area receive the message
  3. Base Stations send the message to the Sigfox Cloud
  4. The Sigfox Cloud sends the message to the customer’s backend platform

Backend Users and Groups

Select a topic

Use the menu tabs on the left to browse our knowledge base. Here you will find a wealth of Sigfox information and how-tos

  1. A device wakkes up and emits a message 
  2. Multiple Base Station in the area receive the message
  3. Base Stations send the message to the Sigfox Cloud
  4. The Sigfox Cloud sends the message to the customer’s backend platform

Base Stations

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Use the menu tabs on the left to browse our knowledge base. Here you will find a wealth of Sigfox information and how-tos

  1. A device wakkes up and emits a message 
  2. Multiple Base Station in the area receive the message
  3. Base Stations send the message to the Sigfox Cloud
  4. The Sigfox Cloud sends the message to the customer’s backend platform

APIs and Callbacks

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Use the menu tabs on the left to browse our knowledge base. Here you will find a wealth of Sigfox information and how-tos

  1. A device wakkes up and emits a message 
  2. Multiple Base Station in the area receive the message
  3. Base Stations send the message to the Sigfox Cloud
  4. The Sigfox Cloud sends the message to the customer’s backend platform

Sens'it and SDR Dongle

Select a topic

Use the menu tabs on the left to browse our knowledge base. Here you will find a wealth of Sigfox information and how-tos

  1. A device wakkes up and emits a message 
  2. Multiple Base Station in the area receive the message
  3. Base Stations send the message to the Sigfox Cloud
  4. The Sigfox Cloud sends the message to the customer’s backend platform

Glossary

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Use the menu tabs on the left to browse our knowledge base. Here you will find a wealth of Sigfox information and how-tos

  1. A device wakkes up and emits a message 
  2. Multiple Base Station in the area receive the message
  3. Base Stations send the message to the Sigfox Cloud
  4. The Sigfox Cloud sends the message to the customer’s backend platform

Knowledge Base

Use the menu tabs on the left to browse our knowledge base. Here you will find a wealth of Sigfox information and how-tos

  1. A device wakkes up and emits a message 
  2. Multiple Base Station in the area receive the message
  3. Base Stations send the message to the Sigfox Cloud
  4. The Sigfox Cloud sends the message to the customer’s backend platform