Support

At Sigfox, support is just a click away and we are happy to help you get answers on any topic.

For existing customers with questions about the Backend, Device or Group Account Management and Subscriptions as well as Network status,  customers can access support resources  through our main support portal:

 

For device developers, design engineers and students, many common technical questions are asked and answered in our on-line forum:

 

Customers wishing to self-manage their Sigfox journey with some guidance, there are 3 online portals with “self serve” business process support:

 

Build guides you through design, development and certification of your first Sigfox device

 

Buy allows you to purchase Sigfox connectivity online

 

Connect is designed for existing customers to assist them in managing their Sigfox business